If you answer yes to one or more questions, please fill out the Quick Contact form to the right and a Webfortis representative will contact you, or call (866) 279-5215.
- Is your customer information scattered across multiple software systems (i.e. e-mail, voicemails, trading partner appointment history, event attendance, web orders, POS transactions, accounting systems, Retailer and Distributor meetings)?
- Are you able to use customer data to accurately segment for loyalty and targeted marketing or sales programs?
- Do you have relationships and interactions with other trading partners such as suppliers, business partners, or channel sales groups that are not being recorded and shared across your organization?
- Have you implemented your sales methodology into a software management system for performance measurement and continuous improvement?
- Are all your sales interactions with prospects and customers being recorded by your sales force?
- Do you have tools to measure the ROI of all your marketing campaigns?
- Can you track progress and every interaction your company has with your customers, retailers and/or distributors?
- Can you measure the total lifetime value of your customers?
- Can you measure the “trending value” of your customer segments by measuring purchase recentcy, frequency, and monetary value of their buying history?
- Are your software systems fully integrated?
- Do you have event management and tracking tools?
- How do you track social media conversations about your brand? Do you know how much revenue you are generating from building new social networks and the viral conversations about you?
