Webfortis has experience handling the complexities of the manufacturing business, both discreet and process manufacturing. We know you need a CRM solution that takes into account your manufacturing process, supply chain and product delivery. Microsoft Dynamics CRM 2013 and xRM are particularly well suited for this vertical because they not only support sales, marketing and customer service, but also they allow you to manage everyone along your supply chain. Customer service features include return material authorizations (RMAs) and available to promise (ATP) visibility for real-time inventory control.